FAQ

  • How does Elevare charge for services?

    We use a simple per-unit, per-month pricing model. Property owners choose the services they want (Concierge, PetCare, Events & Lifestyle), and each is billed as a flat monthly fee per unit. Bundles are available at discounted rates.

  • Who employs and manages the staff?

    Elevare directly hires, trains, and manages all staff. We handle payroll, benefits, scheduling, and insurance. Our employees are full-time, uniformed, and thoroughly vetted to ensure trust and consistency.

  • How do residents communicate with the concierge?

    We provide an easy request system where residents can submit errands, pet care needs, or event sign-ups. Requests are added to our staff schedule and tracked internally to guarantee timely completion and accountability.

  • What services are included in Concierge vs. PetCare vs. Events & Lifestyle?

    Concierge: Daily errands, laundry, packages, small resident requests.

    PetCare: Walks, feedings, check-ins, and trusted day-to-day care.

    Events & Lifestyle: Curated resident mixers, fitness sessions, and seasonal activations.

    Each package can be customized to fit your building’s unique tenant base.

  • How does this benefit property owners?

    Elevare helps property owners boost retention and reduce turnover by delivering a true lifestyle upgrade for residents. Our premium services give tenants peace of mind, ensuring their needs are anticipated and handled promptly—so they can enjoy their building beyond the four walls of their apartment.

  • What makes Elevare different from gig services or other vendors?

    Consistency and professionalism. Our staff are not contractors — they are Elevare employees who become a trusted, daily presence in your building. Every employee is background checked, insured, and trained to meet our high end hospitality standards, ensuring your residents feel secure and valued.