FAQ

  • How does Elevare charge for services?

    We use a simple per-unit, per-month pricing model. Property owners choose the services they want (Concierge, PetCare, Events & Lifestyle), and each is billed as a flat monthly fee per unit. Bundles are available at discounted rates.

  • Who employs and manages the staff?

    Elevare directly hires, trains, and manages all staff. We handle payroll, benefits, scheduling, and insurance. Our employees are full-time, uniformed, and thoroughly vetted to ensure trust and consistency.

  • How do residents communicate with the concierge?

    We provide an easy request system where residents can submit errands, pet care needs, or event sign-ups via a branded digital form or messaging system. Requests are tracked internally to guarantee timely completion and accountability.

  • What services are included in Concierge vs. PetCare vs. Events & Lifestyle?

    Concierge: Daily errands, laundry, packages, small resident requests.

    PetCare: Walks, feedings, check-ins, and trusted day-to-day care.

    Events & Lifestyle: Curated resident mixers, fitness sessions, and seasonal activations.

    Each package can be customized to fit your building’s unique tenant base.

  • How does this benefit property owners financially?

    Elevare helps owners increase retention, reduce turnover, and justify higher rents. Residents see premium amenities as a lifestyle upgrade, allowing properties to remain competitive without costly renovations. In most cases, the added value exceeds the service fee many times over.

  • What makes Elevare different from gig services or other vendors?

    Consistency and professionalism. Our staff are not contractors — they are Elevare employees who become a trusted, daily presence in your building. Every employee is background checked, insured, and trained in hospitality standards, ensuring your residents feel secure and valued.